Do we have to move our furniture out of the room?
No, by using our slides & discs we rarely have to empty a room. If needed we will send a two man crew.
If we are having re-stretching and cleaning can it be done on the same day?
Absolutely! It is just a matter of scheduling the cleaning tech to following our carpet tech.
Why did my carpet start doing this?
Carpet wrinkles can be caused from several things such as; poor installation, heavy traffic, dragging/moving heavy furniture even excessive water use when cleaning. The good news is, The Five Star Team can easily solve this problem.
How long do we have to stay off the carpets?
For the re-stretching/repair you can walk, vacuum and clean immediately, for cleaning we suggest waiting 2 hours.